1 2 3 Previous Next 42 Replies Latest reply on Apr 1, 2020 2:04 PM by Meagan Corbett

    Connect pane not showing anything (log attached)

    Ong Aun Ter

      Hi all,

       

      Just downloaded and activated student membership. Unfortunately my connect pane is only showing "Saved Data Sources" (as seen in picture below)

       

      I'm unable to connect to a file or server. If I try to open an Excel file, this is the error that shows up

       

      "An error occurred while communicating with the data source

      Bad Connection: Tableau could not connect to the data source.

      Note that you might need to make local configuration changes to resolve the error.

      Error Code: 1029384B

      Unable to establish connection: Data source 'excel-direct' has not been licensed."

       

      Many thanks.

       

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