0 Replies Latest reply on Mar 19, 2020 7:17 PM by Parmeshwar Sangangiri

    Does Prep Builder Need Additional Certificates Configured?

    Parmeshwar Sangangiri

      Hi All,

       

      I'm using Prep Builder 2019.4 and when trying to sign in to SSL enabled Tableau Server for some reason it prompts me to login to our certificate generation portal twice and then takes me to site selection page, I'm really not sure why does security portal is being invoked for authentication. Tried troubleshooting by trying to configure certificates generated by different Certificate Authorities but irrespective of which certificate being configured our security portal is launched.

       

      Configured chain certificate at Tableau Server, Installed chain certificate on local machine without any luck. We are not using any self signed certificates and certificates generated has SAN (Subject Alternate Name) attribute.

       

      Tableau Desktop is working fine.

       

      Authentication : SAML with AD

       

      Thanks,

      Prem