1 Reply Latest reply on Apr 6, 2020 11:50 AM by Lee Whieldon

    Dashboard breaks about half of the time

    Conor Lauerman

      Has anyone else seen the following error message? I receive this about half of the time I try to use the dashboard. I notice it happening after pressing one of the "button" filters and after an animation has finished.

       

      Unexpected Error

      An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator.

      Session ID: 6DF57F7B85F04B1FA7FD4C48ADA61516-0:0

      Uncaught SyntaxError: Unexpected token l in JSON at position 0

       

       

      Facts:

      • Data extract is from a shapefile (.shp)
      • Animation is used on the dashboard
      • The dashboard is embedded as an iFrame in an ArcGIS Online Story Map.

       

      I think the error could be related to how I'm embedding the dashboard as an iFrame, because the error happens most often on the embedded version. Here is the iFrame code I'm using:

       

      <center><iframe src="https://public.tableau.com/views/SummaryFigure/Dashboard1?:display_count=y&publish=yes&:origin=viz_share_link" width="1004" height="670" frameborder="0"></iframe></center>

       

      Tableau Public Dashboard link: Tableau Public