For the workbook is the date format set as Automatic for the field or have you specified a format? If you haven't specific a format I would probably recommend doing this as it should make the decision as to what format to show the date in
Let me know if this does/does not work.
Thank you for your answer David.
The workbook date format is set to dd/mmm/yyyy and the region is on "Español (Colombia)".
When I refresh the extraction from Tableau Desktop (From and Excel File load into Dropbox), the date format is retained in dd/mm/yyyy, but when this extract is automatically refreshed from Tableau Online (us-west-2b.online.tableau.com) the format is changed dated to mm/dd/yyyy. I don't know what to do to prevent this change from being made with automatic extraction updates from Tableau Online.
I don't know what else I should provide to clarify this problem.
Thank you very much for your help.
Hi Tableau community, I hope that everyone are staying safe in home with your family and close friends. I'm working from home and I'm still dealing with this date format problem. Hopefully you can help me soon.
Thanks a lot.
Be safe all of you,
Did you try setting a date format for a specific field rather than the entire workbook? Did this work?