Please reach out to your account representative as they will be able to help you directly with this question
It looks like you purchased a license for Tableau Server (on-premise) instead of Tableau Online. As Mark mentioned above, your account representative will be best positioned to assist you with changing your purchase to Tableau Online if that is what you are wanting instead of Tableau Server.
Thank you, If i have creator and server keys, where to put those keys?
Just to confirm the key i purchased is a wrong one.
Because i couldn't find where to put the keys
Also i couldn't find the sites i created in tableau.com.
Can you provide the links for the same please. because i am unable to contact my account representatives