1 Reply Latest reply on Jan 15, 2020 12:53 PM by Lisa Hu

    TSM GUI is reset After I upgrade the tableau server

    Lisa Hu

      Hi,

      I have a tableau server (ubuntu) with both TSM GUI (8850) and Tableau server GUI (port 80) look fine.

      a few days ago I upgrade the tableau server from 2019.110 to 2019.4.1.

      after a few days when I login TSM GUI (8850), I saw the page is reset as follows:

      this should not happen. I already passed these steps to initialize tsm and already setup everything.

      it supposes to show the admin pages.

       

      I double maybe it is because I upgraded the tableau server from 2019.110 to 2019.4.1.

      which lead to this?

      Anyway How can I fix that? I am afraid if I register, setup initialize it again then all my current setting of TSM and Tableau server will go away? I have already created a case to tableau support but it is already one week and there is no response from them.

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