1 Reply Latest reply on Jan 8, 2020 8:31 AM by Matt Coles

    Issuw with the VIZ Alert

    Ajay Sawarkar

      Dear Team,

       

      I have tableau server 2019.2.4 install on my server, trying to set the viz alert but any how not able to fixed the issue.

       

      I have followed the exact procedure given in the doc.

       

      Please let me know your thoughts on this.

       

      below error when occurred when i tried the cmd command L:- python c:\VizAlerts\vizalerts.py

       

      MainThread - 2020-01-08 14:49:28 - [INFO] - LoggerQuickSetup - Logging initialized, writing to .\logs\vizalerts.log_2020-01-08.log

       

       

      MainThread - 2020-01-08 14:49:28 - [INFO] - main - VizAlerts v2.1.1 is starting

       

       

      MainThread - 2020-01-08 14:49:28 - [DEBUG] - trusted_ticket_test - testing trusted ticket: analytics.yahsat.ae, biadmin, yahsat.ae, None

       

       

      MainThread - 2020-01-08 14:49:28 - [DEBUG] - get_trusted_ticket - Generating trusted ticket. Request details: Server: analytics.yahsat.ae, Site: , Username: biadmin, Url: http://analytics.yahsat.ae/trusted, Postdata: username=yahsat.ae%5Cbiadmin.

       

       

      MainThread - 2020-01-08 14:49:28 - [DEBUG] - get_trusted_ticket - NOT using SSL and NOT verifying cert

       

       

      MainThread - 2020-01-08 14:49:29 - [ERROR] - get_trusted_ticket - HTTPError generating trusted ticket: Temporary Redirect  Request details: Server: analytics.yahsat.ae, Site: , Username: biadmin, Url: http://analytics.yahsat.ae/trusted, Postdata: username=yahsat.ae%5Cbiadmin.

       

       

      MainThread - 2020-01-08 14:49:29 - [ERROR] - trusted_ticket_test - HTTPError generating trusted ticket: Temporary Redirect  Request details: Server: myanalytcis, Site: , Username: analytics_user, Url: http://myanalytcis/trusted, Postdata: username=yahsat.ae%5Canalytics_user.

       

       

      MainThread - 2020-01-08 14:49:29 - [INFO] - send_email - sending email: 127.0.0.1,alert@yahsat.ae,asawarkar@yahsat.ae,None,None,ALERT: VizAlerts failed to execute properly,None

       

       

      MainThread - 2020-01-08 14:49:29 - [DEBUG] - send_email - email body: HTTPError generating trusted ticket: Temporary Redirect  Request details: Server: myanalytcis, Site: , Username: analytics_user, Url: http://myanalytcis/trusted, Postdata: username=yahsat.ae%5Canalytics_user.

       

       

      MainThread - 2020-01-08 14:49:29 - [DEBUG] - send_email - TO ADDRESS: asawarkar@yahsat.ae

       

       

      MainThread - 2020-01-08 14:49:29 - [DEBUG] - send_email - CC ADDRESS: None

       

       

      MainThread - 2020-01-08 14:49:29 - [DEBUG] - send_email - BCC ADDRESS: None

       

       

      MainThread - 2020-01-08 14:49:29 - [ERROR] - send_email - Email failed to send; there was an issue sending mail via SMTP server: SMTP AUTH extension not supported by server.

       

       

      MainThread - 2020-01-08 14:49:29 - [ERROR] - quit_script - Unknown error-sending exception alert email: SMTP AUTH extension not supported by server.

       

       

      MainThread - 2020-01-08 14:49:29 - [ERROR] - <module> - An unhandled exception occurred: Traceback (most recent call last):

        File "C:\VizAlerts\vizalerts.py", line 488, in <module>

          main()

        File "C:\VizAlerts\vizalerts.py", line 129, in main

          trusted_ticket_test()

        File "C:\VizAlerts\vizalerts.py", line 205, in trusted_ticket_test

          quit_script(errormessage)

        File "C:\VizAlerts\vizalerts.py", line 474, in quit_script

          sys.exit(1)

      SystemExit: 1

      Traceback (most recent call last):

        File "C:\VizAlerts\vizalerts.py", line 488, in <module>

          main()

        File "C:\VizAlerts\vizalerts.py", line 129, in main

          trusted_ticket_test()

        File "C:\VizAlerts\vizalerts.py", line 205, in trusted_ticket_test

          quit_script(errormessage)

        File "C:\VizAlerts\vizalerts.py", line 474, in quit_script

          sys.exit(1)

      SystemExit: 1

       

       

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