3 Replies Latest reply on Jan 2, 2020 3:15 AM by Mavis Liu

    Lost subscriptions after publishing adjusted dashboard

    Klaas Schouls

      Hi,

      A client of mine has a Tableau Online License. He himself has drawn up a few subscriptions in his environment and I also see them. However, if I republish the dashboards (overwriting the 'old' dashboards and using same name) from desktop due to some adjustments, then his subscriptions disappear.

      I think it has to do with the fact that he creates the subscriptions in his environment, but how can I prevent them from disappearing when I make changes and publish them again?

      I haven't found the solution yet and I hope someone can help me. Kind regards Klaas Schouls