2 Replies Latest reply on Sep 23, 2019 10:24 AM by Usup Rajbahak

    Tableau automated install fails with Server initialization was unsuccessful error

    Usup Rajbahak

      Greetings, we are trying to automate the serve install using the Python install package. We have made it work so that it reaches, what we think, is the last stage of the install but we are stuck with the following.

      Would anybody be able to point us at the right direction on what the issue here might be?

       

      There are a couple of log files in the C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\tabadmincontroller\ folder with a lot of details logged in them. We are not sure what we should be looking for to identify the issue. This is our first time working with Tableau, so not really familiar with the product and its log files.

       

      C:\Temp>silentinstaller.py --bootstrapFile bootstrap.template.json

      Running: c:\temp\TableauServer-64bit-2019-2-3.exe['/VERYSILENT', '/SUPPRESSMSGBOXES', '/ACCEPTEULA', '/LOG=C:\\Users\\SERVIC~1.TAB\\AppData\\Local\\Temp\\TableauServerInstaller_0e8i1yps.log', '/DIR=C:\\Program Files\\Tableau\\Tableau Server', '/DATADIR=C:\\ProgramData\\Tableau\\Tableau Server', '/CONTROLLERPORT=8850', '/VERSIONFILE=C:\\Users\\SERVIC~1.TAB\\AppData\\Local\\Temp\\TableauServerInstallerVersion_yropuwnv.txt']

      Running: C:\Program Files\Tableau\Tableau Server\packages\bin.20192.19.0818.2120\tsm.cmd

      License key activated.

      Activated license key: TS37-C6AC-6000-9C62-C90C

      Running: C:\Program Files\Tableau\Tableau Server\packages\bin.20192.19.0818.2120\tsm.cmd

      Registration complete.

      Running: C:\Program Files\Tableau\Tableau Server\packages\bin.20192.19.0818.2120\tsm.cmd

      Setup file written to C:\Temp\nodeConfiguration.json.

      Node configuration file saved.

      Running: C:\Program Files\Tableau\Tableau Server\packages\bin.20192.19.0818.2120\tsm.cmd

      Configuration settings imported

      Running: C:\Program Files\Tableau\Tableau Server\packages\bin.20192.19.0818.2120\tsm.cmd

      Starting deployments asynchronous job.

      Job id is '0', timeout is 10 minutes.

      6% - Retrieving the topology to deploy.

      13% - Retrieving the configuration to deploy.

      20% - Validating the new topology.

      26% - Determining if server needs to be started.

      33% - Disabling all services.

      40% - Waiting for the services to stop.

      46% - Updating nodes to new topology.

      53% - Waiting for topology to be applied.

      60% - Updating nodes to new configuration.

      66% - Disabling all services.

      73% - Waiting for the services to stop.

      80% - Reconfiguring services.

      86% - Waiting for services to reconfigure.

      93% - Enabling all services.

      100% - Waiting for the services to start.

      Successfully deployed nodes with updated configuration and topology version.

      Configuration applied

      Running: C:\Program Files\Tableau\Tableau Server\packages\bin.20192.19.0818.2120\tsm.cmd

      Initializing the server...

       

      Server initialization was unsuccessful.

       

      See 'C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\tabadmincontroller\tabadmincontroller_*.log' on Tableau Server nodes running the Administration Controller process for server log information.

       

      Invalid Initialization Request: The identity store must be set before initialization.

      Tabadmin exited with code 1