0 Replies Latest reply on Jun 26, 2019 6:58 AM by Nasrin KV

    Tableau Email alerts - not working

    Nasrin KV

      Hi,

       

      I am trying to create an email alert in tableau server. I did SMTP configuration and also set alert based on a condition which is true now.

       

      But I am not receiving any alerts.

       

      When I am checking my alerts, it is showing as below:

       

      Screenshot (80).png

       

      Here is the worksheet for which I am creating this alert.

       

      Screenshot (81).png

       

      I set my alerts as shown below:

       

      Screenshot (82).png

       

       

      Though it showed alert created successfully, I can't receive any alerts in my email. While configuring smtp, I put a random email at from email field and a licensed user email at to email address field. Still I am not able to receive any alerts.

       

      When I checked the status it is showing like this:

      Screenshot (83).png

      I am just following some tutorials and trying to implement this.  I am not really sure where I am going wrong. Kindly check this and help me to fix the problem.

       

      Thanks

      Nasreen