7 Replies Latest reply on Jun 5, 2019 1:54 AM by Jonas Eckhardt

    Can't get tableauSDKSample.py to build - A fatal error occurred while creating the new extract:  TableauException (999): Unknown error

    Shuo Wang

      Hi --


      I've tried building the tableauSDKSample.py file using both python2.7 and python3.6 on Windows 7 without any luck. I'm receiving the following error:


      Traceback (most recent call last):
        File "C:\Users\***\hyperextractapi\samples\tableauSDKSample.py", line 72, in createOrOpenExtract
          extract = Extract( filename )
        File "C:\Python27\lib\site-packages\tableausdk\HyperExtract.py", line 594, in __init__
          raise Exceptions.TableauException(ret, Exceptions.GetLastErrorMessage())
      TableauException: TableauException (999): Unknown error


        The issue is happening when we're instantiating an Extract object. This feels like an library loading or path issue, but I can't figure out what the root cause of this is from the error log?


        I have no issues importing the hyperextract libraries.