5 Replies Latest reply on May 15, 2019 1:22 PM by Gerardo Varela

    Zip codes problem for Mexico

    Alejandro Tello

      Hello im trying to generate a map worksheet using zip codes but the ones starting with 0 are unrecognized, do you know how i can solve this issue?

       

      2019-05-15_11-54-32.png

        • 1. Re: Zip codes problem for Mexico
          Cédric Tran

          Hello,

           

          Here is how I fixed it:

          On Bottom Right > click on Unknown

          Edit Locations...

          On Country > Fixed Location > Mexico

          It works this way in my side for 09910 and 09920

           

          I am using 2018.3 and sometime, location matches could be solve by a update of your Tableau Version

           

           

           

          Cedric

          If my contribution assists in resolving the question, please mark it helpful or as the 'correct answer' if it resolves the question. This will help other users find the same answer/resolution. Thank you

          • 2. Re: Zip codes problem for Mexico
            Alejandro Tello

            thats how im using the edit locations but still not working, im using 2019.3 version

            • 3. Re: Zip codes problem for Mexico
              Cédric Tran

              Could you give me a twbx downgrade to my version ?

               

              I am curious to see how it works in my side

               

               

              Cedric

              1 of 1 people found this helpful
              • 4. Re: Zip codes problem for Mexico
                Gerardo Varela

                Buenas Tardes Alejandro,

                      Parace ser que es la version de Tableau.  Con los pasos que sugerio Cedric, puede lograr este mapa en version 2018.3.6

                (It looks like it's the version of Tableau.  With the steps that Cedric suggested I was able to create the following map in version 2018.3.6)

                 

                 

                Lo raro es que en version 2019.1.3 no pasa los mismo.  

                 

                (The weird part is that in version 2019.1.3 you can't do the same)

                 

                Le dejo los dos adjuntestes pero le sugiero que contacte support:

                 

                (Both workbooks are attached but I suggest you contact support)

                 

                Support Case | Tableau Software

                 

                Saludos,

                Gerardo

                1 of 1 people found this helpful
                • 5. Re: Zip codes problem for Mexico
                  Gerardo Varela

                  Mas detalles.....

                  (More details...)

                  1.  Si una exporta el libro que no funciona en una version menor eg 10.5 , 10.2 y lo habra con esa version funciona. 

                  (If you export the non-working workbook to a lower version and open it in that version it works. )

                   

                  2.  Un si crea un calcula con nombre Country y le asigna la area geográfica correcta todavia no funciona en version 2019.1.3

                      (Even if you  hard code the Country it still doesn't work on version 2019.1.3)

                   

                  Lo de arriva me dice que la base de datos de firebird a cambiado (bueno eso creo!)

                   

                  (That tells me the firebird db has changed (or at least I think!))

                   

                   

                  Saludos,

                  Gerardo

                  1 of 1 people found this helpful