1 Reply Latest reply on Mar 11, 2019 2:48 PM by patrick.byrne.0

    Failing Tableau Alerts

    Atul Sawant

      Hello,

       

      Found a scenario where in have made an alert and have added one user as the Recipient (email id example : abc@gmail.in) and it is not working , but it's working for (.com) user.

       

      Is there a setting to be done .Tableau Server version is 10.5 Linux

       

       

       

      ALERT_2.png

      ALERT_1.png

       

      Even after this ,did not get any email for the same.

       

      PFA images for the same.Let me know if you need any more details here.

        • 1. Re: Failing Tableau Alerts
          patrick.byrne.0

          Hello Atul,

           

          This issue is most likely rooted in the SMTP server that is set up to send the emails or possibly a security setting in the network or email client preventing emails coming from the @gamil.in

           

          I would investigate this with your IT team.

           

          Hope this helps!

           

          Cheers,

          Byrne, Patrick

          Community Manager

          Tableau Software