2 Replies Latest reply on Feb 7, 2019 2:14 PM by Jim Dehner

    Microsoft Access file can't connect to Tableau Desktop

    Gwendoline Maurer

      Hi,

       

      I am unable to open a certain Access database with Tableau. It gives me the error message of :

       

      Unable to connect to the server. Check that the server is running and that you have access privileges to the requested database.Database error 0x80004005: The database you are trying to open requires a newer version of Microsoft Access.

       

      Unable to connect to the Microsoft Access database "C:\Users\gwend\Desktop\TBYAccessDatabase.accdb". Check that the path is correct and that you have access privileges for the requested file.

       

      I have both Tableau desktop 64 bit version (2019.1) and Microsoft Office 64 bit version. Also, all other Access databases open without any problem.

       

      Does anyone know what the issue could be?

      Any help much appreciated.