Though you have stated that it's a packaged workbook, can you confirm the extension you have for the workbook?
Yes. It’s .twbx.
Do I, perhaps need to save the file as .twbx before adding the background
image? I think I’ve always done it after
On Sat, Feb 2, 2019 at 7:21 AM Hari Ankem <firstname.lastname@example.org>
I don't think that would make a difference. But, can you confirm that when you open the packaged workbook, you can see the background image and the worksheets, but your colleague is not? If that's the case, can you check if both of you are using the same version of Tableau?
I am using 2018.2, but saved as version 10.5.
And, yes, colleague doesn’t see anything. Even the parameters disappeared
as if he doesn’t have access to the data, yet the data is the one thing
that was there. Also, the background image setup was also there, just not
valid and not working.
On Sat, Feb 2, 2019 at 9:16 AM Hari Ankem <email@example.com>
OK. So, it looks like your colleague maybe using 10.5 and so you are exporting it as a 10.5 version. Can you ask him to upgrade to 2018.2? There is always the risk of some features not working with a prior version and so he may be facing this issue.