Thanks Toby! Sorry I am just replying now. I will reach out to the Tableau events team
Hi Fred! I am chatting with Beau, a member of our events team, and he thinks you two may have connected and you found your answer. Is that correct? I'd love to share the whole thread here but I believe this is actually a very complex answer as there are many variables that would require follow up questions and I wouldn't want a response here to end up being used as a baseline by other customers.
If you have found your answer do you mind marking this as correct or resolved? That way we can close the loop and encourage any others who may have similar questions in the future to reach out to me or their account rep directly?
Here is the recommendation I received via email from the Tableau Conference events team:
Event wireless is a complex scenario so bear with me. Since they are accessing a dashboard from their Tab Server on AWS, I would recommend around 30Mbps total. They wouldn’t likely need that much as most web pages will load and not need any additional bandwidth until they load a new page or refresh it.
The other piece of this is the number of access points in the room. For 100 people (assuming they all get on their laptops and don’t also connect their phones), you would likely need two access points in opposite corners of the room (or wherever the venue has them). They often will try to say “our access points have 2 radios so they can handle 80 people each” and while the published stats say that might be okay, in a tech conference that’s never the case so I would suggest that they really walk through this with their network provider.
Lastly, to help mitigate the ‘burst’ of people trying to all get online and load the dashboard at the same time, I would suggest that as people filter into the room, they have the dashboard location information and credentials on the screen and encourage people to get online as they enter the room. This helps stagger the number of devices hitting the access points and bandwidth at one time.
** Community Manager Note: This is a suggestion based on a specific use case and only an example. We encourage you to work with the vendor or venue management to ensure your bandwidth is appropriate for your event if you are planning to run a Tableau training.
- Amanda Boyle, Tableau Community Manager