2 Replies Latest reply on Jan 30, 2019 9:26 PM by Rush Chh

    Unable to use extensions

    Rush Chh

      Hello all,

       

      I made sure to read the forums and check the FAQ and the onlinehelp.tableau pages, but I still can't figure out why I can't use extensions. I am hoping if I can get some assistance here. I might be making a newbie mistake somewhere as it is very new to me.

       

      I have the latest Tableau Desktop (public version)

       

      I downloaded an extension from https://extensiongallery.tableau.com/products/19 and saved the .trex file in the extensions folder

       

      I restarted tableau and even my computer. However I still can't see an option to use the extension in my dashboard

       

      I'm beginning to think that extensions are not available for tableau public at the moment. Any advice? Much appreciated.