6 Replies Latest reply on Mar 31, 2019 10:18 PM by Ankit Sahu

    Extract Refresh Error

    Ankit Sahu

      Hi All,


      I have a dashboard published in server with a refresh scheduled to refresh extract  every 1 hour. The source is SQL Server and manual refresh in server is also failing.

      Error Message:

      Suspended Status:Connection Failure


      Connection from desktop to SQL Server, creation of extract & refresh is working.


      could you please help me debug this and also let me know if any data base setting has to be modified at Source end.


      Thanks in advance,



      Error Message.JPG