7 Replies Latest reply on Dec 13, 2018 5:51 AM by Lakshmi Narayana Syamala

    tsm 404 on ubuntu

    John Farmer

      Tableau is pulling up fine but I'm trying to pullup the servers TSM admin page getting a 404 when I do that.

       

      OS is ubuntu

       

      urls

      https://localhost:8850/login

      https://servername:8850/login

       

      Running a netstat I can see the browser hit the server and I can see the connection is established.  But I'm not getting anything but a 404 from 3 different browsers.

       

      I'm trying to look through the logs but I'm not sure what logs to looks through.  I found nothing in the tsm.log.

        • 2. Re: tsm 404 on ubuntu
          John Farmer

          when I try it without the /login it seems to redirect it back to the /login

           

          tried on chrome/firefox/ie

          • 3. Re: tsm 404 on ubuntu
            Steve janiak

            On Windows TS, we were getting a 404 and had to turn off windows firewall.  Also, make sure port 8850 is open. The browser is more locked down on our Windows Tableau Server but we were able to get to TSM UI via laptops. 

             

            Steve

            • 4. Re: tsm 404 on ubuntu
              John Farmer

              I went ahead and disabled the firewall just in case it didnt help.

              • 5. Re: tsm 404 on ubuntu
                Jeff Strauss

                Go to command line on the server and do a "TSM status -v" and verify that Tableau Services Manager is running.

                 

                Here's an example.

                 

                 

                • 6. Re: tsm 404 on ubuntu
                  John Farmer

                  medumb@epbtest:/var/log# tsm status -v

                  Password:

                  node1: localhost

                          Status: RUNNING

                          'Tableau Server Gateway 0' is running.

                          'Tableau Server Application Server 0' is running.

                          'Tableau Server VizQL Server 0' is running.

                          'Tableau Server VizQL Server 1' is running.

                          'Tableau Server Cache Server 0' is running.

                          'Tableau Server Cache Server 1' is running.

                          'Tableau Server Coordination Service 0' is running.

                          'Tableau Server Cluster Controller 0' is running.

                          'Tableau Server Search And Browse 0' is running.

                          'Tableau Server Backgrounder 0' is running.

                          'Tableau Server Backgrounder 1' is running.

                          'Tableau Server Data Server 0' is running.

                          'Tableau Server Data Server 1' is running.

                          'Tableau Server Data Engine 0' is running.

                          'Tableau Server File Store 0' is running.

                          'Tableau Server Repository 0' is running (Active Repository).

                          'Tableau Server Administration Agent 0' is running.

                          'Tableau Server Administration Controller 0' is running.

                          'Tableau Server Service Manager 0' is running.

                          'Tableau Server License Manager 0' is running.

                          'Tableau Server Client File Service 0' is running.

                          'Tableau Server Database Maintenance 0' is stopped.

                          'Tableau Server Backup/Restore 0' is stopped.

                          'Tableau Server Site Import/Export 0' is stopped.

                          'Tableau Server SAML Service 0' is stopped.

                  • 7. Re: tsm 404 on ubuntu
                    Lakshmi Narayana Syamala

                    which version you are on ?