2 Replies Latest reply on Dec 28, 2018 11:04 AM by Santhosh Sekar

    Thumbnail view not working

    Jonathan Tee

      Thumbnail view on my Tableau server show nothing despite there being valid content, if i switch to list view I see content as expected - any ideas?

        • 1. Re: Thumbnail view not working
          Rodrigo Calloni

          Hi Jonathan

           

          I am not a Tableau Server specialist but I managed other server applications before so...

           

          I wonder what happens if you restart the tableau server process and the respective web server? Also what happens if you clear the server cache?

           

          At a last resource... is it possible to reboot the box and see if that remains the same?

           

          These are very basic troubleshooting options. I hope they can help you.

           

          Rodrigo

          • 2. Re: Thumbnail view not working
            Santhosh Sekar

            Hi Jonatha,

             

            May I know, since when you are facing this issue? What is the version of the Tableau server you are using?

             

            Please try out all the steps suggested by Rodrigo.

             

            Thanks