7 Replies Latest reply on Dec 14, 2018 6:55 AM by 任 昕

    Prep will not load, will not uninstall or repair

    Dawn Fink

      Hiya - I downloaded Prep 2018.3 and it just hangs when I try to launch it.  I can only stop it by ending the task through task manager.  I cannot uninstall or repair, I get the message that prep is already running and must be closed - it' snot open.