3 Replies Latest reply on Dec 5, 2018 8:48 AM by kevin flerlage

    Tooltip slow to display in Tableau Online

    Michael Begg

      Hi,

       

      I have built a dashboard in Tableau Desktop 2018.3 - everything works correctly in Desktop and in Reader if I export the workbook to .twbx. The tooltip appears instantly as I move my mouse around.

       

      When I publish to Tableau Online, there is a 1-2 second delay between hovering over a mark and the tooltip appearing/displaying

       

      Unfortunately the dashboard contains confidential data, and I have spent hours getting it to where it is right now, so I can't upload a file here.

       

      I am pretty sure one sheet is causing the problem (if I delete the sheet from the dashboard, performance of the remaining dashboard is very similar between Desktop and Online) but that sheet is a business requirement

       

      Has anyone else solved this problem?