These are the 3 questions I would start off with:
1. Are they on the same version of Tableau as you?
2. How large is the twbx that you're trying to share?
3. Do they have enough disk space?
All those errors are referencing a TWB, not a TWBX. I know the TWBX has the TWB embedded in it, but I just wonder if there isn't something amiss in your file.
If you want to test things out, make a packaged workbook of a superstore workbook. Send that to your colleague. Same error? If so, upload it here. I want to see what I get when I open it.
(If you can just upload the twbx your colleague tried to open, just upload that here. I'm guessing you'll have issues with proprietary data though, which is why I suggested the superstore step.)
Wait. Never mind. I missed the very first line of the errors in your screen shot. It's a twbx.
Do you have a server-based connection to the data source in that workbook?
Check out this online help article. Especially the section half way down titled: "Create a .twbx with Tableau Server data sources"
Hi Jeff, I did ask the user to make sure they are on the latest version of Tableau. I also considered it might be a file size issue so i culled down to just the pertinent sheets. Hopefully that will help. The original file is pretty huge.
Thanks Joe. I'll check out the article. The data is server based on premise. I think the superstore idea is a great test and will also try that.
Looks like my stakeholder also needs to install the Oracle drivers. Thanks all for chiming in!
By chance do you have Tableau Server available to publish to? If so, this could be an expedient option to share your workbook with your stakeholders.
Here is a thread I read the other day that had a similar error message:
I would have the user open Tableau Desktop -> Help -> About. Make sure that version matches yours. Then I would try to File -> Open -> MASTER.twbx.
I know it sounds trivial but I had one user which had versions 2018.3 and 2018.2 installed. He opened 2018.3 and showed me the version then, proceeded to double click the workbook I sent him. Of course it failed because 2018.2 has set as the default.
Another thing you can try is exporting the workbook as lower version say 2018.2. If you're using any of the new features they might get stripped. That's okay though. If the workbook opens without errors you've narrowed down the problem.
If none of the above help out you can always summit a case to support:
If you do please circle back let us have an update.