1 Reply Latest reply on Nov 15, 2018 6:48 AM by venkatram

    Dashboard fails to render on tableau server for certain users.

    sean corey

      Hello,

      When some of my users try to access my dashboard they only see a blank screen (pic below). Like the dashboard totally fails to fire up. Has anyone else experienced this issue and know of a possible cause or fix? More info below:

      • Experienced by ~10% of users
      • Seems to be isolated to Internet Explorer. Users experiencing this issue are able to load in chrome.
      • Dashboard normally loads for me but I've also ran into this issue some times
      • Seems to be isolated to our Production instance (one of my users had no issue loading this in our Development server)

       

      Thanks in advance!

      TableauIssue2.png