Afternoon all,
I have been using the data driven parameter in a number of workbooks to build a market list for each individual client. I am coming across a problem in IE. Everything works fine in Firefox and Chrome and even in mobile.
When loading the workbook in IE we get two arrows on the drop down box and the error message shown on screen.
Anyone seen something similar, got any suggestions?Keshia Rose
Nov 15, 2018 11:25 AM
Hi Robert,
I can confirm the double drop down problem, this is something that will be fixed in the coming weeks. As for the error, that is something I can't reproduce, could you check the console (F12) and see if you are getting any errors there around access?
Take care,
Keshia
Hi Keshia, thanks for responding.
Yes there are errors being thrown I have included screen shots.
Just chiming in my support for all efforts to make this extension as robust as possible, cross-browser, mobile, etc. Honestly I think that Data-Driven Parameters should be getting full support of the dev & product teams at Tableau, as it solves such a fundamental issue with building interactivity into Tableau dashboards. If the extension becomes robust enough to work cross-browser and on mobile/tablet, I plan to make extensive use of it, as I currently have several clients who have to manually maintain their parameter lists across multiple Tableau workbooks.
Finally, I'd like to see it formally rolled into the product - it seems to be quite a small leap to just make the current "Add From Field..." functionality automatically happen on load.
Good to see that there is some forward progress here. Thank you to Keshia for moving this forward,
-Steve
Nov 15, 2018 1:48 PM
Hi Robert,
Thanks for this, after looking into this more we actually were able to reproduce this error. It seems to be something to do with switching tabs in IE. One of our engineers is looking into and I'll keep you updated on their findings.
Take care,
Keshia
Keshia, you Freaking Rock! I am so glad it's not just me .
I absolutely love this parameter and want to use it in our customer portal but without being able to control external users' browser choices I thought I'd have to give up and start using custom views. (not ideal)
Really appreciate the quick response and you guys working on these things. Let me know if I can assist by breaking anything else in the meantime.
Rob
Nov 16, 2018 2:41 PM
Hi Robert,
Just want to confirm the reproduction steps for this bug. Do you see this bug when you load a dashboard, allow the extension and then switch tabs, or is it something else that is causing the error?
Take care,
Keshia
That is exactly right. When we initially load the workbook it appears to work fine including using the parameter to filter that view. Once we switch tabs... Errors galore!
Nov 16, 2018 4:19 PM
Ok, so there's good news and there's bad news. The good news is, we've figured out the problem and a fix has been checked in. The bad news is, the fix won't be available to you for a while. It may or may not get into a maintenance release but it will definitely be in 2019.1. Until then, your only workaround is to not use IE or to not switch tabs in workbooks.
Keshia, thanks for the good news! Not so taken with that bad news bit though .
I think a good rule of thumb for life is not to use IE, unfortunately I can't control what my clients are doing.
So let me ask, if we are certain of it being in 19.1, any idea on schedule for that? If it does manage to squeak into a maintenance release... would you be able to let us know?
Again, thanks so much for bringing this fantastic plugin I really do appreciate your responsiveness.
Rob
Nov 16, 2018 4:42 PM
I absolutely agree! I can definitely update you here if we put it in a maintenance release! As for 2019.1, of course, things can change and get delayed but I would say sometime around January.
Take care,
Keshia
Hey Keshia and HAPPY NEW YEAR!
Any updates here? Does it look like this fix will be in 2019.1 and not a maintenance release for 2018.3?
Rob
Happy New Year Keshia!
Following up on the IE rendering issue, are we looking at some release soon?
Cheers
Jan 14, 2019 4:35 PM
Hi Robert,
Happy New Year to you too!! And yes, there is an update! The fix has been backported to 2018.3.2 and 2018.2.5 which are both available to download! Let me know if you still have issues after upgrading!
Take care,
Keshia
Hey Keshia, that's fantastic news.
If we are already running 2018.3.2 will a reinstall be needed?
Rob