5 Replies Latest reply on Nov 8, 2018 9:27 PM by Ksheetij Dongre

    Subscription Icon doesn't appear after upgrade to Tableau Server 2018.2

    Ksheetij Dongre

      We recently upgraded Tableau Server from 10.5 to 2018.2 version. After the upgrade I observe that the Subscription Icon is not visible anymore.

      I made sure the email server is configured properly in the TSM (Tableau Server Manager) under Notifications. I can confirm this as I am receiving the data alerts.

       

      Followed the Troubleshoot Subscriptions article to see if I am missing anything, but everything seems to be in order.

       

      If anyone else faced this kind of issue after upgrading or otherwise and found a solution, kindly guide me. I feel there is something simple that is missing but not able to figure out what. Any help would be greatly appreciated.

       

      Thanks,

      Ksheetij