I have published a WDC data source on our Tableau Server which successfully created the extract. But when I try to refresh the extract I get the below error:
CVDashboard is out of date
Failed 2 consecutive times: Unknown Failure
Nov 1, 2018, 4:44 PM
Not in the last 14 days
If the information on the Data Connection page is up-to-date, try republishing the workbook or data source
I have added the connector link in the white list and all refresh enabled is set to true.
Do you have access to the Tableau Server? If so, could you try using Tableau Desktop from the server and see if you can refresh? If not, then that may indicate some sort of firewall or connectivity issue.