2 Replies Latest reply on Nov 1, 2018 6:59 AM by Really.Lost.User

    Tableau Reader - Dropbox

    Really.Lost.User

      Hello everyone,

       

      I am in a bit of a trouble and hope someone can shed some light.

       

      I have a dashboard that connects to an excel file in dropbox.

       

      The people that interact with the dashboard just opened the workbook on Tableau Reader, dropbox asked them to connect to the data, it downloaded that data and they could see the information. However, with the last update of Tableau Desktop and Reader, even though Tableau asks for the permission to connect to Dropbox, it will show a timeout error...

       

      Is there anything I have to do different so we can continue to use it as we had been using it?

       

      thanks in advance!