1 Reply Latest reply on Oct 30, 2018 4:13 AM by Sankarmagesh Rajan

    User role assigned to UNLICENSED on Tableau server

    raghavendra N

      Hi ,

      I came across a strange issue of user being Unlicensed on Tableau Server. Couple of days ago the user was able to login to the Tableau server but today he doesn't have it. But when we checked it on the server the User site role was changed from Publisher to Unlicensed, the same issue was faced by 25 other users. Non of my team members did any changes on the server but we had the issue come up today.

      I did run the tabadmin ziplogs mylogs.zip and checked the vizportal logs but not sure how to proceed further.

       

      Can anyone suggest what could have triggered this unusual behavior, looking forward for you support.