1 Reply Latest reply on Oct 30, 2018 1:30 AM by Mohan Patil

    Unable to restore backup

    Rishabh  Tripathi

      Hi Team,

       

      Getting below error while restoring the backup.

       

      $ tsm maintenance restore --file tableau-backup-2018-10-22_08-00.tsbak

      Restoring 'tableau-backup-2018-10-22_08-00.tsbak'...

      Using server-side file name 'tableau-backup-2018-10-22_08-00.tsbak'

      5% - Checking backup compatibility.

      10% - Generating manifest.

      15% - Disabling all services.   

      20% - Waiting for the services to stop.

      25% - Installing restore services.   

      30% - Determining required files for individual nodes.   

      35% - Checking available disk space on all nodes.

      40% - Transferring required files to remote nodes.

      45% - Restoring data for services.   

      66% - Restoring database failed.

      73% - Rolling back database.   

      80% - Rolling back data for services.   

      86% - Deleting temporary backup file.

      93% - Cleaning up restore data on all nodes.

      100% - Uninstalling restore services.  

       

      Restoring the backup 'tableau-backup-2018-10-22_08-00.tsbak' was unsuccessful.

       

      After checking tsm log found below error:

       

      2018-10-22 01:47:32 main : ERROR com.tableausoftware.tabadmin.cli.Console - Error opening input file: 'configs/registration_file.json'.

       

       

      com.tableausoftware.commandline.commons.ReportableException: Error opening input file: 'configs/registration_file.json'.

       

      Any idea what is causing the issue?

       

      Thanks

      Rishabh