6 Replies Latest reply on Oct 22, 2018 2:25 PM by Galen Flynn

    Weekly Ticket Backlog Tracking

    Galen Flynn

      Hello,

       

      I am looking to create a chart to track our tickets created vs solved during a week as well as the total number of open tickets. The requirements are a chart looking like:

       

       

      I'm not really sure how to go about this since it seems I have to create some kind of independent date value. In this example for week ending 10/14 (10/08-10/14) there were 69 tickets created, 70 solved and 605 open tickets (tickets in backlog). I'm not necessary looking for the same format, but I am wanting to compare all three values together somehow.

       

      I've attached a sample workbook and any help would be great. Thank you very much.

       

      Galen