1 Reply Latest reply on Nov 9, 2018 12:35 PM by Fernando Hanada

    tableau prep connection with database

    abdulla alzoubi

      Dear

       

      we have issue connecting tableau prep 64 bit to database 12c on windows 10 64 bit , i installed tableau prep 64 latest version with the Oracle driver for table prep 64

       

      but when try connection :

       

      An error occurred while communicating with Oracle.

       

      Detailed Error Message

      Error encountered while loading C:\Program Files\Tableau\Tableau Prep 2018.3\resources\app\tableau-1.3\build\Release-x64\oci.dll

      Unable to connect to the server "tdb.anabeeb.com". Check that the server is running and that you have access privileges to the requested database.

       

       

      i checked the OCI.dll is exist on the above place

       

       

      the tableau desktop worked fine and connected with the same  database (where we installed the oracle driver for table desktop)