11 Replies Latest reply on Nov 6, 2018 3:42 AM by Terri English

    Open / Closed Date count delta

    Terri English

      Guys,

       

      I've been looking in all discussions and I'm not able to find an answer.

       

      Simply I'd like to find the delta between Open and Closed each month - eg. 10 Tickets Opened 6 Tickets Closed , delta is 4. - I'd then like to show the delta result on a bar chart by month.

       

      I think what I need is to somehow create and Independent date which I can then categorize by month, or am I overthinking this  ?

       

      Thanks in Advance