2 Replies Latest reply on Oct 11, 2018 8:32 AM by Tony K

    Admin cannot login after adding Worker nodes

    Tony K

      Hello, my server version is 20181.18.0615.1128 running on Windows Server 2012 R2.

       

      I added two Worker nodes to the server according to these instructions

       

      Everything seemed fine, then I tried logging in at localhost (server doesn't have DNS yet) but my admin user password no longer works.

       

      I tried changing it via tabadmin, which didn't show any errors, but the new credentials were not accepted either. The error I got is Sign in failed

       

      What can I try from here?


      Many thanks

       

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      Update: I tried adding a new admin user via tabcmd and got the following error:

       

        *** Tableau Server cannot complete the operation because the repository is not available. Wait a few minutes and then try to publish again.

      org.hibernate.exception.GenericJDBCException: Could not open connection

       

       

      The server was running for at least 8 hours so it should have completed the repo migration, but the JDBC error makes me suspicious. Is this an indication that something is wrong with a connection?