1 Reply Latest reply on Oct 10, 2018 3:11 AM by Sankarmagesh Rajan

    Installing a SSL Certificate - Tableau 2018.2.1

    Rodrigo Selari

      Hi Experts


      I need some help, I´m trying to install a certificate that I recevied from my certsign company but I´m confuse and I guess I´m doing something wrong.


      I received 3 files:


      One CA (.crt) file, another one that says it´s the G2 (which I dont know what is it) and another file with the extension .ps7.


      I dont know which one I should select in the Tableau screens (Configuration>Security>


      I tried all of the option but I´m still getting problems, the error I´m getting is that the Gateway process never starts I reboot the server already but the problem persists.


      I used the link to generate the csr file (Example: SSL Certificate - Generate a Key and CSR ) and the link to install the certificate (Configure SSL for External HTTP Traffic to and from Tableau Server )