Hi Jeff,

Thanks for your reply.

Just retried the installation and found this is occurring during the TSM Initialization. I am also logged in as local admin on the server during the installation. I've taken the screenshots posted below of the error I received.

Thanks again.

Same error as before. Everything in the log shows successful until this error (see below).

Thanks again.

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2018-10-05 16:36:56.079 -0400 pool-3-thread-1 : INFO  com.tableausoftware.installer.operations.InstallServiceOperation - Installing service appzookeeper in parallel

2018-10-05 16:36:56.079 -0400 pool-3-thread-1 : INFO  com.tableausoftware.service.deploy.ServiceConstructor - Installing service appzookeeper_0.20182.18.0926.2120

2018-10-05 16:37:03.373 -0400 pool-3-thread-1 : INFO  com.tableausoftware.service.deploy.ServiceConstructor - Successfully installed service appzookeeper_0.20182.18.0926.2120

2018-10-05 16:37:03.654 -0400 main : INFO  com.tableausoftware.tabadmin.agent.zookeeper.ConnectionHolder - Scheduling zookeeper client to (re)start.

2018-10-05 16:37:04.659 -0400 ZKWorker-ScheduledTask-0 : INFO  com.tableausoftware.tabadmin.agent.zookeeper.ConnectionHolder - Initializing ConnectionHolder instance com.tableausoftware.tabadmin.agent.zookeeper.ConnectionHolder@432c0dc4. Zookeeper client instance org.apache.curator.framework.imps.CuratorFrameworkImpl@4debfbd1 in state LATENT

2018-10-05 16:37:04.690 -0400 ZKWorker-ScheduledTask-0 : INFO  com.tableausoftware.tabadmin.agent.zookeeper.ConnectionHolder - Closing Zookeeper client instance org.apache.curator.framework.imps.CuratorFrameworkImpl@54e23d2a in state LATENT.

2018-10-05 16:37:05.690 -0400 main : ERROR com.tableausoftware.installer.InstallerMain - Generic exception raised during installation.

java.lang.RuntimeException: org.apache.zookeeper.KeeperException$NoAuthException: KeeperErrorCode = NoAuth for /tableau/tabsvc-clusterid/ports

at com.google.common.base.Throwables.propagate(Throwables.java:160)

at com.tableausoftware.installer.operations.InitializeZooKeeperPortsRegistryOperation.perform(InitializeZooKeeperPortsRegistryOperation.java:66)

at com.tableausoftware.installer.AbstractOperationRunner.run(AbstractOperationRunner.java:159)

at com.tableausoftware.installer.AbstractOperationRunner.execute(AbstractOperationRunner.java:100)

at com.tableausoftware.installer.AbstractOperationRunner.execute(AbstractOperationRunner.java:54)

at com.tableausoftware.installer.InstallerMain.execute(InstallerMain.java:182)

at com.tableausoftware.installer.InstallerMain.main(InstallerMain.java:189)

Caused by: org.apache.zookeeper.KeeperException$NoAuthException: KeeperErrorCode = NoAuth for /tableau/tabsvc-clusterid/ports

at org.apache.zookeeper.KeeperException.create(KeeperException.java:116)

at org.apache.zookeeper.KeeperException.create(KeeperException.java:54)

at org.apache.zookeeper.ZooKeeper.setData(ZooKeeper.java:1330)

at org.apache.curator.framework.imps.SetDataBuilderImpl$4.call(SetDataBuilderImpl.java:282)

at org.apache.curator.framework.imps.SetDataBuilderImpl$4.call(SetDataBuilderImpl.java:278)

at org.apache.curator.RetryLoop.callWithRetry(RetryLoop.java:109)

at org.apache.curator.framework.imps.SetDataBuilderImpl.pathInForeground(SetDataBuilderImpl.java:275)

at org.apache.curator.framework.imps.SetDataBuilderImpl.forPath(SetDataBuilderImpl.java:261)

at org.apache.curator.framework.imps.SetDataBuilderImpl.forPath(SetDataBuilderImpl.java:34)

at com.tableausoftware.tabadmin.agent.zookeeper.ZooKeeperWorker.lambda$createOrSetDataForPathForCreateMode$6(ZooKeeperWorker.java:270)

at com.tableausoftware.tabadmin.agent.zookeeper.ConnectionHolder.runWithConnectedClient(ConnectionHolder.java:197)

at com.tableausoftware.tabadmin.agent.zookeeper.ConnectionHolder.runWithConnectedClient(ConnectionHolder.java:178)

at com.tableausoftware.tabadmin.agent.zookeeper.LifecycleAwareConnection.runWithSynchronizedConnectedClient(LifecycleAwareConnection.java:271)

at com.tableausoftware.tabadmin.agent.zookeeper.ZooKeeperWorker.createOrSetDataForPathForCreateMode(ZooKeeperWorker.java:265)

at com.tableausoftware.tabadmin.agent.zookeeper.ZooKeeperWorker.createOrSetDataForPath(ZooKeeperWorker.java:250)

at com.tableausoftware.installer.operations.InitializeZooKeeperPortsRegistryOperation.perform(InitializeZooKeeperPortsRegistryOperation.java:63)

... 5 more

Hi srujan

The issue hasn't been resolved yet. Still investigating.

Thanks.