1 Reply Latest reply on Oct 17, 2018 10:13 AM by Carisa Chang

    Error: Failed to add additional node on to the initial node on 2018.2 on Centos 7

    Kin Tam

      I am trying to have the additional node connected to the initial node and I am getting this error:

       

      Enabling and starting all services

      Failed to execute operation: No such file or directory

       

      Looking at the app-worker-install.logs in /var/opt/tableau/tableau_server/logs, here is the error:

      Snippet 1:

      2018-10-02 14:20:13.588 +0000 main : ERROR com.tableausoftware.tabadmin.cli.ServerApi - Exception sending request.

      org.springframework.web.client.ResourceAccessException: I/O error on POST request for "https://<hostname>.coa.rbxd.ds:8850/api/0.5/login": <hostname>.coa.rbxd.ds: Name or service not known; nested exception is java.net.UnknownHostException: <hostname>.coa.rbxd.ds: Name or service not known

       

      Snippet 2:

      main : ERROR com.tableausoftware.installer.WorkerInstallerMain - InstallerException raised during installation.

      com.tableausoftware.installer.InstallerException: Unable to login

       

      The commands that are used in this procedure:

      Initial node:

      tsm topology nodes get-bootstrap-file --file /tmp/bootstrap.json

       

      Copied bootstrap.json file then on additional node:

      sudo ./initialize-tsm -b /tmp/bootstrap.json -u tableausvc –accepteula

       

      It’d be great if anybody can shed some light on this, thanks!