1 Reply Latest reply on Sep 28, 2018 12:39 PM by ShivaRam Chennapragada

    Cant get any help from Deal Desk

    Kourtney  Haggins

      I work for a DoD Agency and we recently purchased $22,000.00 worth of AFBIT Licenses for 22 different users. We have been trying to get in contact with someone to understand how to distribute the licenses to different sites. I contacted the below numbers and emails. Madeline Bosserman answered the phone this afternoon and I was asked "what I wanted?" All other numbers (customer service, tech support, and sales listed below ) only lead me to a voice mail. We have submitted a case  (04206896) and no one has gotten back to us since the beginning of the week. We are on a deadline and the silence and inability to reach someone is hindering our ability to meet it.

       

       

      The following have been contacted with no help...

       

      Madeline Bosserman

      Deal Desk Coordinator

      Tableau Software

      206.634.2866

       

      206.633.3400

       

      customerservice@tableausoftware

      casecomments@tableausosoftware.com

      dealdesk@tableau.com

      bramsey@tableausoftware.com

      website-content@tableau.com