2 Replies Latest reply on Sep 26, 2018 11:50 AM by Christopher Calenda

    Page could not be accessed error after successful SAML login

    Christopher Calenda

      Tableau server 2018.2.1 running site specific SAML using Auth0 as Idp. After configuring SAML, I'm able to successfully test from the Tableau site administration  -> Authentication -> Test Connection button. The user I'm testing with is set to log in via SAML auth.

       

      However when I attempt to login from a browser, I'm prompted to enter my username via the tableau login screen. After entering my username it redirects to the tableau error page with a status 401 - Unauthorized. "That page could not be accessed. Either it does not exist, or you do not have the necessary permissions." The saml logs show a successful login. I've ensure the user has permissions to the resource. But no pages seem to work and that user doesn't actually get logged in.