3 Replies Latest reply on Oct 3, 2018 6:32 AM by Nga Le

    TSM customize doesn't work. Logos stay the same

    Ivan Klimovich

      I'm migrating from 2018.1 windows environment and using the same files I previously used for signin and header logos.

       

      The cmd is saying the files are uploaded successfully:

      Screen Shot 2018-09-26 at 7.44.32 AM.png

       

      But after I restart the server the old logos still show up.

       

      What I tried so far:

      1. Move images to Tableau server folder
      2. Reset to default -> rerun tsm customize
      3. Tried --logo, --header-logo and --signin-logo options

       

       

      Please advise if anyone experience the same issues and how did you solve it.