6 Replies Latest reply on Sep 24, 2018 4:30 PM by Daniel Lawrence

    Licenses not showing up in Tableau Server portal

    Daniel Lawrence

      Maybe I am doing this wrong but I have 10 explorer licenses as seen in this snip:


      Explorer Key Count Snip.PNG


      but yet when I go to assign user roles from the browser portal, I see this:


      Online Server License Snip.PNG


      Needless to say, with 0/0 Explorer licenses i cannot assign them via this portal.  I assigned one via the "My Keys" section of customer.tableau.com but what should I do next?