2 Replies Latest reply on Sep 19, 2018 12:24 PM by Mark McGhee

    Authentication error. Incorrect username or password, or username not member of administrative group?

    ameisina Lee

      Hi ,

       

      When I first time installs the tableau server to AWS EC2 Successfully.

      I got this message:

       

      ubuntu@ip-10-0-3-176:/opt/tableau/tableau_server/packages/scripts.20182.18.0627.2230$ sudo ./initialize-tsm --accepteula

      Creating 'tsmadmin' group for TSM admin authorization

      Creating 'tableau' unprivileged user account

      Creating directories and setting permissions...

      Using '/var/opt/tableau/tableau_server' as the data directory.

      Adding user 'ubuntu' to group 'tableau'...

      Adding user 'ubuntu' to group 'tsmadmin'...

      Added. Note: These group membership changes do not take effect in shells already open. For these to take effect, log out of the shell and log back in.

      Tableau Server runs best with at least 50 GB of free disk space,

      but found only 23 GB for the data directory '/var/opt/tableau/tableau_server'. Continuing.

      Creating environment file...

      Starting TSM services...

      Updating repository version in Tableau Server Coordination Service.

      TSM services started successfully

      Use the 'tsm' command to continue setting up Tableau Server.

      >> Tableau binary directory will be added to PATH for new shells. To get the

      >> updated path, either start a new session, or for bash users run:

      >> source /etc/profile.d/tableau_server.sh

      The TSM administrative web interface (and REST API) is now available at

      https://ip-10-0-3-176:8850

      You can continue the configuration and initialization of Tableau server using either the TSM command line interface,

      or the web interface.

      You will be prompted to authenticate, or can log in using the username 'ubuntu', with the same password you used to log into this session (or any other username in the administrative group and with its password).

      Done.

       

      I know it as me to log in with the user name "ubunutu" and the password which i used to log into this session.

       

      ubuntu@ip-10-0-3-176:~$ tsm

      Tableau Services Manager command line Utility -- 20182.18.0627.2230

       

      tsm help                      -- Help for tsm commands.

      tsm help <category>           -- Show help for a specific command category.

      tsm help [category] <command> -- Show help for a specific command.

      tsm help commands             -- List all top-level commands/categories.

       

       

      tsm help [parameters]

       

      Global Parameters

          -h,--help                   Display TSM help.

          -p,--password <PASSWORD>    Use the specified password.

          -s,--server <URL>           Use the specified Tableau Services Manager URL.

                                      If no protocol is specified, https://<localhost

                                      dnsname>:8850 is assumed.

          -u,--username <USER>        Use the specified user name.

       

      Example

      tsm help

      ubuntu@ip-10-0-3-176:~$ tsm login -u ubuntu -p 1q2w3e4r5t

      Authentication error. Incorrect username or password, or username not member of administrative group?

       

      It shows an error: Authentication error. Incorrect username or password, or username not member of administrative group?

      i try to check the tsmadmin group it shows this:

       

      ubuntu@ip-10-0-3-176:~$ grep tsmadmin /etc/group

      tsmadmin:x:999:ubuntu

       

      what I missed and what should I do next to login the tablea server?

       

      Jon