7 Replies Latest reply on Oct 12, 2018 7:42 AM by Samuel Mustapha

    Restore 2018.1 back-up to Clean install 2018.2.1

    Nicole Edmonds

      HI All -

       

      Our Tableau server has been in an error or degraded state now for 2 days, and I haven't gotten any response from Tableau support on my open ticket.  I'm thinking of doing a clean install, i.e. running the obliterate script, as the business can't stand another day of downtime, and I've exhausted all the options provided to me in kb's, online help, etc.  What I need to know, and I can't find any documentation on this, is if I obliterate for a clean install, can I restore a back-up that was created with the previous version, i.e. 2018.1?