1 Reply Latest reply on Oct 10, 2018 10:26 AM by patrick.byrne.0

    Error: Unable to Connect to the data source / could not receive data from server: Software caused connection abort (0x00002745/10053)

    Heqing Huang

      Hi Community,


      I have an alert failure (based on axis value), and when I followed the link in the automated email to open the dashboard, the following error occurred:



      However, after clicking on "Try Again", the dashboard is functional again. The error message would show up pretty randomly.


      The workbook used published HANA datasource. Any feedback on why would this happen, and how to solve this on Server or HANA level would be really appreciated. Thanks!