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Hi Hiral Patel -
Here are a few cases to consider that may have led to only one recipient not being able to receive an alert:
- Are you using User Filters? Data-Driven alerts respect user filters, which may result in the user specific data reaching the alert condition for one recipient but not others.
- Does the user still have permissions to the View? A user will need View and Download Image/PDF permissions enabled for the view to receive data-driven alerts.
- Does the user still have an email address in their Tableau profile?
- Does the user still have a valid Tableau license? An unlicensed user will not be eligible to receive data-driven alerts.
Hope this helps,