10 Replies Latest reply on Sep 13, 2018 9:29 AM by santosh.bharamshetty

    tsm maintenance restore fails

    santosh.bharamshetty

      Hi,

       

      I installed Tableau 2018.2.1 on a new virtual machine server, a Sandbox environment. I think I was successful in installing the 2018.2.1 and initial steps of configuring TSM. I have backup of our metadata from Production ( Our Production environment is on Tableau Server v10.2 ) and am trying to restore the *.tsbak file generated from this Production environment to Sandbox environment. It is unsuccessful. I tried a couple of times and is failing at the same step. I have attached a screenshot of message I am seeing. We do have External SSL enabled in Production so we upgraded to the latest 2018.2.1 which is supposed to take care of any SSL related installation issues. Repository SSL has been disabled as well. Has anyone faced this issue ? I have a Tableau Support case opened but until I hear back, I thought I'd post here as well.