3 Replies Latest reply on Sep 3, 2018 7:55 AM by Tracey Dong

    Extract refresh from MySQL data source not bringing any data

    Tracey Dong

      Hi All,

       

      The workbook connects to a MySQL database. I am able to refresh the data source manually and get data back using my Tableau desktop.

      But after the workbook was published to the server with a refresh schedule, no data is showing on the workbook after the refresh, even though the extract refresh was completed successfully(this is showing on Extract Refresh Status).

       

      And when I download the workbook from the server, and tried to refresh manually, I was asked to sign in to the database, which is odd because credentials have been embedded. I don't need to sign in at this step for sql server connections.

       

      Can anybody help me?

       

      Thank you,

      Tracey