2 Replies Latest reply on Sep 25, 2018 7:27 AM by Alisha Mokha

    overlapping of measures when I change parameter

    Alisha Mokha

      Hi All

       

      I am new to tableau world. I created attached tableau dashboard which gives user to see the calls they tagged and using tableau I added a feature which helps them see this data basis their timezone. (timezones created using parameters)

      Now the issue is that when I am on MST timezone (which is the timezone of the data) the numbers appear to be correct.

      When I change the timezone then the calls serviced also increases which I don't want - I want this to be fixed for a particular month.

       

      Is there a way that when the timezone changes only the tagged calls change and calls serviced remain permanent.

       

      Thanks

      Alisha

      attached Tableau version 10.5