6 Replies Latest reply on Aug 25, 2018 12:24 PM by Hari Ankem

    How to calculate Retention & Churn?

    Juan Garza

      Hi team,

       

      I have a list of customers names and dates when they placed orders and what i need to obtain is the retention/churn per week, in order to see if for example in one week 100 new customers made an order, if they still do order the next week and so on. I attached the example file.

       

      Thanks in advance for the help