4 Replies Latest reply on Aug 20, 2018 2:20 PM by Sarah Burden

    Error when connecting to shapefile

    Sarah Burden



      I am pretty new to using Tableau, and have obtained a custom shapefile (downloaded from Data BC) for some work I am doing.  I downloaded the GeoJSON file format (there were multiple possible options, although it states it is in WGS84 format), however on attempting to connect with the data in Tableau I receive the below error message - is anyone able to help please?  I don't have a .prj file (and don't actually know what one is either!)


      Thanks in advance!



      An error occurred while communicating with the data source.


      Bad Connection: Tableau could not connect to the data source. The error may need to be resolved through local configuration changes on the Tableau side.

      Tableau has encountered an error while trying to load a spatial file.


      It is recommended that you include the supporting .prj file. Tableau might not recognize the datum definition for some datasets, even with spatial reference information included. Since Tableau assumes the underlying data is in WGS84, some coordinates might be reported as "out of range" for projected data, or a coordinate transformation failure might occur.